Re: OT: changing banks and customer service (was: Bank Leumi's old site - works (again) with mozilla)

From: Gal Goldschmidt (gal_at_nonexisting.hamakor.org.il)
Date: Thu 02 Sep 2004 - 12:38:00 IDT


On Tuesday 31 August 2004 11:39, Nadav Har'El wrote:
> On Tue, Aug 31, 2004, Ira Abramov wrote about "OT: changing banks and
customer service (was: Bank Leumi's old site - works (again) with mozilla)":
> > I think I actually PREFFER a bank with no online access these days...
>
> Why? Especially when with "social engineering" much more damage could be
> done to you over the phone, not over the Internet?
>
> In most banks, I can actually call your banker, pretend to be you (assuming
> you two do not have a very close relationship and he/she doesn't remember
> your voice), tell them a sob story, and convince them to transfer a large
> sum of money to my account. I've seen it done (when the caller was the real
> owner of the account, of course, but still the caller had no real way to
> prove his identity to the banker).

Did any of you actually read what you sign to open the Internet/phone/fax
access to your account?
Do you know all the banks take no responsibility, you have no insurance, like
the one that you have with any credit card.
Basically someone ( it was done) can pretend to be you and transfer any amount
of money from your account to a Swiss account.
Then you(!) will need to prove to the bank that you did not do it, if you
convince them, maybe they will be kind and out of the "goodness" of their
heart will give you some of the money back.

I signed only the bare minimum of the 1000 pages contract they give you.
I would reccomend everyone to remove the remote access approval until
something fundamentally will change in the Israeli banking system, regrades
of the browser wars.

Anyway IANAL.
Always read very carfully what you sign on!

Gal

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