Re: OT: changing banks and customer service (was: Bank Leumi's old site - works (again) with mozilla)

From: Nadav Har'El (nyh_at_nonexisting.hamakor.org.il)
Date: Tue 31 Aug 2004 - 11:39:06 IDT


On Tue, Aug 31, 2004, Ira Abramov wrote about "OT: changing banks and customer service (was: Bank Leumi's old site - works (again) with mozilla)":
> I think I actually PREFFER a bank with no online access these days...

Why? Especially when with "social engineering" much more damage could be
done to you over the phone, not over the Internet?

In most banks, I can actually call your banker, pretend to be you (assuming
you two do not have a very close relationship and he/she doesn't remember
your voice), tell them a sob story, and convince them to transfer a large
sum of money to my account. I've seen it done (when the caller was the real
owner of the account, of course, but still the caller had no real way to prove
his identity to the banker).

P.S. according to Alon Altman's comment in my Haifux presentation yesterday,
the only Israeli bank remaining without online access is Bank Hadoar.

-- 
Nadav Har'El                        |       Tuesday, Aug 31 2004, 14 Elul 5764
nyh_at_math.technion.ac.il             |-----------------------------------------
Phone +972-523-790466, ICQ 13349191 |Always keep your words soft and sweet,
http://nadav.harel.org.il           |just in case you have to eat them.
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