Re: Discountbank.net web site

From: Lior Okman (lokman_at_nonexisting.hamakor.org.il)
Date: Tue 27 Jan 2004 - 15:49:00 IST


The bottom line seems to be: "With all due respect for non-IE browsers
(and we have respect!!!), please get lost".

I really hope that this attitude will one day change.

Lior

Shachar Shemesh wrote:
> Check out the ongoing saga at http://www.consumer.org.il
>
> Lior Okman wrote:
>
>>
>> Count me in.
>>
>> Same issue, different bank, does anybody have any success with Leumi's
>> web site?
>>
>>
>> Lior
>>
>>
>> Alex Gontmakher wrote:
>>
>>> Hi everybody,
>>>
>>> If anybody of you have tried to access the Discountbank.net web site
>>> (for online account access), you would surely notice that it accepts
>>> connections originated from Internet Explorer only. That's quite a
>>> problem for Linux users - it wouldn't even try to communicate with
>>> Mozilla ;-(.
>>>
>>> I have tried to contact the bank technical support on this issue, and
>>> got a response stating that "Since the Internet Explorer is the mostly
>>> used browser, we don't support any others. In the future the bank will
>>> discuss working with additional browsers".
>>>
>>> Have any of you tried to access that site, or would you like to do it?
>>> It's very convenient, and it's a shame to have a Windows installation
>>> around just for this (and yes, yes, I know about Wine... not working
>>> very well for me unfortunately).
>>>
>>> Now this problem is not specific to Discount bank - there are many
>>> others that not only make the minimal effort to communicate with non-IE
>>> browsers, but specifically go forward and make them IE-only. That's no
>>> way to promote Mozilla in particular and Linux in general!!!
>>>
>>> What we can do is collect some amount of signatures and contact the bank
>>> again, showing that the interest in the site is not from several people
>>> only. And then, we can probably write to something like "Captain
>>> Internet" of Haaretz for more exposure.
>>>
>>> So, if you want to get this site, and probably others, to work with
>>> Mozilla browsers, write me and we'll roll this on!
>>>
>>> Alex
>>>
>>> P.S. Below is the approximate text that I'd like to send to the
>>> webmasters (probably in Hebrew). Comments welcome.
>>>
>>> Dear webmaster of <site name here>!
>>>
>>> We have tried to access your site using the Mozilla browser, and got the
>>> response stating that "The site is designed to work with Internet
>>> Explorer only". Unfortunately, we, as Linux users, are unable to use the
>>> Internet Explorer browser.
>>>
>>> We feel that this situation is unwarranted. The Mozilla browser supports
>>> the Web standards to a level which is not worse, and at times exceeding,
>>> that of Internet Explorer. In addition, due to the recurring security
>>> problems with Microsoft Windows in general, and Internet Explorer in
>>> particular, Mozilla (and other non-IE browsers as well) is actually
>>> *more secure* to use.
>>>
>>> Replying that the majority of users of the site use IE anyway is
>>> incorrect in its nature. Of course non-IE users won't access your site
>>> once they know that it works with IE only. The situation is worsened by
>>> the fact that your site actively disables connections that originate
>>> from Mozilla, thus preventing the Mozilla developers from ever fixing
>>> compatibility problems if such exist.
>>>
>>> This situation is unduly discriminating for the Linux and MacOS users,
>>> and it stifles the competition in the operating systems and in WWW
>>> browsers in Israel.
>>>
>>> We ask you to support other browsers on your site, or at least stop
>>> actively disabling it.
>>>
>>> With respect,
>>> <list of signatures>
>>>
>>>
>>>
>>>
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>>

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